Will Cleaning

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(407) 227-7752
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Book a Cleaning
(407) 227-7752

Appointment Reschedule or Skip

Dear Valued Customer,

At Will Cleaning, we strive to provide exceptional service at every visit. To ensure we manage appointment changes efficiently, we kindly ask that you submit any requests to reschedule or skip your appointment through our form below. Please note that requests are processed during our business hours: Monday to Friday, 8 am to 5 pm. We appreciate your cooperation, as it helps us maintain a smooth workflow and keep our technicians’ schedules consistent. With adequate notice, we can continue providing top-quality service to you and all our valued clients.

Thank you for choosing Will Cleaning! We look forward to serving you soon.

Best regards,
The Will Cleaning Team

Rescheduling Policy

To maintain consistency in our cleaning standards, we encourage clients to keep their scheduled appointments. However, if you need to reschedule, please submit your request through this form.

For skipped appointments, an additional $35 fee may be required to ensure your home is restored to our high standards on the next visit.

Key Policies:

  • 48-Hour Notice: Rescheduling or skipping within 48 business hours of your appointment may incur a fee (see below).
  • Cancellation Fee: Appointments canceled within 48 hours of the scheduled time will be charged 50% of the service fee.
  • Same-Week Rescheduling: Cleanings rescheduled within the same week of the original appointment (within 7 days) will not incur any additional charges.

 

Cancellation & Lockout Policy
We value your time, and our technicians’ time is valuable too. If you need to cancel or reschedule, please do so 48 business hours in advance.

Failure to provide access on the scheduled day, or declining service upon technician arrival, will result in a full charge. This policy helps us manage time slots effectively, ensuring that all clients receive service promptly.

Form Instructions

Please complete the fields below. Fields marked with “*” are required.

If you have any questions or concerns about these policies or need additional assistance, please reach out to us at contact@willcleaning.com or by phone.